Gotham Steel Pans Potential Suit
I'm a night owl. Being up late, I often see the late night "As Seen On TV" paid programming. Many times, it's been a product that would seem to be right up our readership's alley: Pots and Pans I've seen the infomercial. I'll bet most of you have too. "It's great! You can cook anything in it!"
"Nothing sticks!"
The infomercial host then proceeds to take a hand full of shredded cheese and toss it into the hot pan. The audience is awed as the cheese begins to bubble, then crust, then burn. But the gasps begin as the host takes a metal spatula to the pan. METAL? Yes. This magical pan made from a proprietary blend of ceramic, titanium, unicorn hooves, and bullshit will not stick to anything, or be damaged by scraping it with metal utensils, or so the ad claims. But you won't need any utensils. Behold!!! Observe as the burnt cheese slides right off!!! (((Roar of gasps and applause))) But is that true? Many complaints about the product proclaim the pans worked fantastically the first few uses. But over time, just like any other pan- food would begin to stick. Have no fear, Gotham tells you- these amazing products come with a 90 day money back guarantee.
A money back guarantee that requires a handling fee and insurance. $30 in total to send back one pan, says this vlogger who paid over $300 for his set that he shows- one pan is warped and the other has burnt bacon grease stuck to it. He also points out his ceramic pan has begun to chip. And the consumer protection group looking into this thinks the high return costs might be a part of the design- to prevent people from making returns at all. The following reviewer loves the pan- though she's literally scrubbing the pan during her review. "You have to wash any dish anyway, right?"
But if the company represents that food just slides off, why would she have to scrape it at all? This guy says after 6-months of using 2x a week it's "mostly" nonstick.
And Nana P, in her 8 month follow up shows that even after not using it for some time- her pan has marks that just won't come off.
If you bought the Gotham Pans, and have been displeased with them, reach out to www.mypirl.com for free. They are organizing a group of individuals with complaints to take the next steps toward a resolution.